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Award categories 2017

 

Outstanding landlord of the year

In an environment that is more challenging than ever, we are looking for a landlord who has stepped up to have a truly exceptional year.

We’re looking for the ‘wow’ factor. How have your people worked together to deliver efficient, high quality outstanding services and homes that both you and your tenants can be proud of? And what has the impact been?

You could be a smaller provider punching above your weight.

Your outstanding work may have been driven by a specific part of your organisation but you’ll be able to demonstrate high quality across the board.

Sponsored by: Higgins Construction

Outstanding strategic local authority of the year

The strategic role of local authorities is crucial in delivering housing that makes a real difference.

This award is not necessarily about you directly delivering new homes, and it does not matter if you do not own or manage stock yourself. It is about working closely with partners to provide local leadership and to drive forward a committed approach enabling development and to meeting housing need in your area.

We want to see that your housing offer is joined up with the rest of your services to the benefit of your residents.

Sponsored by: United Living

Outstanding development programme of the year

The need for new homes in the UK is as pressing as the funding landscape is challenging. We are looking for a landlord who has shown ambition, determination and innovation to deliver new homes.

This is not all about scale. You may be a big developer who has found a way to deliver a significant number of properties or you could have developed on a much smaller scale but been particularly inventive in your approach.

You will have equipped your organisation with skills, knowledge and experience and made a truly meaningful contribution to increasing housing supply and improving affordability in a challenging funding environment.

This award will recognise an ongoing development programme so you could enter on the basis of having just had a particularly strong year for development or you may instead be in the middle of a five-year development plan.

How have you, or will you, deliver high-quality homes? And what impact has it had on people? Give us the whole story.

Sponsored by: NHBC

Outstanding campaign of the year

This award will recognise a landlord who has demonstrated an understanding of their role in their community beyond providing homes and launched a campaign to make a difference on an issue or cause.

You may have launched a campaign to help tackle debt, domestic violence or hate crime or you may have focused on gas safety or training.

The sky’s the limit – just show us your campaign was run over a sustained period and that it produced real results.

We want to know why you decided to back what you did, how you shaped and delivered a campaign with a clear identity and above all that it had tangible results.

A clear identity, visibility and use of the media will help to demonstrate the strength of your campaign and we’d like to hear from the people you helped too.

Sponsored by: Campbell Tickell

Outstanding innovation of the year (over 20,000 stock)

This is your chance to show us real originality.

You will have thought outside the box to deliver a service or product in a way which shows a truly innovative approach. This could relate to any part of your business.

Technology may have been central to your innovation but this isn’t essential. We’re looking for original thinking to deliver something that has really strengthened your work.

The best projects or ideas will have changed the way you work in a clear and sustainable way. They should also have helped you reduce costs and enhance your overall service.

Sponsored by: H+H

Outstanding innovation of the year (under 20,000 stock)

This is your chance to show us real originality.

You will have thought outside the box to deliver a service or product in a way which shows a truly innovative approach. This could relate to any part of your business.

Technology may have been central to your innovation but this isn’t essential. We’re looking for original thinking to deliver something that has really strengthened your work.

The best projects or ideas will have changed the way you work in a clear and sustainable way. They should also have helped you reduce costs and enhance your overall service.

Sponsored by: Morgan Sindall

An outstanding approach to repairs and maintenance

This award will recognise outstanding work to fulfil what is a vital function.

If you are a landlord, whether you’re completing the work yourself or using contractors, you will have shown a real commitment to investing in your properties. You may have introduced a new repairs process that has been particularly successful or produced eye-catching results as part of a promise to deliver planned maintenance.

You may instead be a contractor who has gone above and beyond to meet the needs of a housing provider and delivered work of the highest standard.

You’ll have done work that has made a real impact on the standard of homes and the lives of the people living in them. And you’ll have made, or contributed, to a more cost-effective and efficient process.

Sponsored by: Baily Garner​

An outstanding approach to income management

This award will recognise an approach that has sustained high levels of income collection in a financial environment that is more challenging than ever for both landlords and their tenants.

We’re looking for landlords that have found original and innovative ways to support their tenants to avoid financial difficulties and can demonstrate this has had a real impact.

You should be able to demonstrate the difference you’ve made to the lives of the tenants you’ve helped and be able to show this has improved your organisation’s financial performance.

Sponsored by: Housing Contact

An outstanding approach to tenant involvement

Your tenants are your eyes and ears and involving them can be a crucial way of making sure your services meet the mark.

We want to see that you’ve put tenants at the heart of your work and that their feedback and input have made a tangible difference to your approach.

You should be able to demonstrate that you’ve put time and resource into giving tenants the tools they need to help you add real value and play a key role in fulfilling your organisation’s priorities.

You could have used traditional means to involve your tenants or you may have shown original thinking. But above all you will have involved them in a way that you can clearly demonstrate has benefited them and had a positive impact on your work.
 

Sponsored by: Fortem

An outstanding approach to tackling anti-social behaviour

Every year in the UK social landlords deal with hundreds of thousands of anti-social behaviour cases at a huge cost.

We are looking for landlords that have developed an outstanding and sustainable approach to improving the safety and wellbeing of their communities.

You may have introduced a scheme targeted at a particular hotspot or issue or you may have taken an innovative approach that involved offenders. Whatever you’ve done you should be able to show a focused effort to respond to or reduce anti-social behaviour that has produced clear results.

Sponsored by: Clarke Willmott​

An outstanding approach to meeting specialist housing needs

We are looking for a landlord who has played a vital role in providing housing and support to some of the most vulnerable people in society.

We want to see how you’ve helped people to maintain their independence and live healthy, happy lives.

You will demonstrate you have developed a housing offer that meets the needs of a specific group of people and does much more than put a roof over the heads of your residents.

We are looking for original thinking and an approach that demonstrates close working with other relevant organisations to get the best outcomes for the people you’re housing.

Sponsored by: STC

An outstanding approach to regeneration

Successful regeneration projects can breathe new life into an area and help to meet housing need. This award will recognise an approach to regeneration that has transformed an area and the lives of the people living in it.

You could be in the process of regenerating an area or have recently completed a project. Either way we want to hear the whole story. What lay behind the choice of your area and how did you bring the community along with you on what can be an unsettling journey?

You will be able to demonstrate real local leadership and show that you have driven the project forward with the other organisations involved.

We want to see the tangible outcomes that have come from your regeneration – not just that you made the area look better. How have you made sure the community in the area has been maintained and what initiatives have you launched to make a difference on issues like health, education and employment.

Sponsored by: Galliford Try

An outstanding approach to promoting digital inclusion

We are looking for an organisation that has done outstanding work to help tenants get to grips with the digital world.

You could be a landlord or an organisation who has worked with a provider to help its residents.

We’re looking for organisations who have found innovative and original ways to engage people and help them make the most out of the support, help and services that can only be accessed digitally.

You may have got creative to incentivise access to digital technology or run a campaign to help train your tenants how to use computers. Innovation is good but not essential – you may instead have used traditional channels to great effect to promote digital inclusion.

As ever the best projects will demonstrate a positive impact on your organisation such as more people accessing services online or an improvement in arrears performance.

Sponsored by: BT

An outstanding approach to tackling homelessness

Homelessness remains a crisis in the UK with levels rising consistently since 2009. We want to see innovative or outstanding work that has helped to tackle this issue.

You may have launched an innovative project to get homeless people in your communities into accommodation or you could have focused your efforts on the root causes of homelessness.

We want to hear from organisations working on the frontline. Inspire us with your efforts and show us why your work matters.

You will need to demonstrate the impact you’ve had and most importantly the difference you’ve made to people’s lives.

Sponsored by: Mitie